Dedicated to upholding an unyielding enthusiasm for exceptionaldesign, we consistently strive for innovation and improvement.
Our products will be delivered by UPS, Yodel, Parcel Force, DPD, FedEx, DHL, and other major UK carriers. Our professional warehouse staff will take good care of your order and ensure that it is packed to our exacting standards. Your products are carefully inspected and properly packed before dispatch. We ship to thousands of UK customers every day, demonstrating our commitment to being the UK's leading online retail company.
There is an additional delivery surcharge if you are located in one of the following areas:
Scottish Highlands, Scottish Offshore Islands, Northern Ireland, Channel Islands, Isle of Wight, Isle of Man and the following postcode areas are subject to an additional delivery surcharge: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50).
* Please note that Jersey and the following postcode areas are not supported for delivery:JE.
Remote area delivery charges are based on product condition, delivery address and delivery method. Please contact us prior to ordering or we will send you information on surcharges after you have ordered and we will email you with the exact cost.
You can check the tracking number of your order by logging into your account on the "My Orders" page. Once your parcel has been dispatched, the tracking number will be uploaded to our store's website.
If you have received the item and change your mind or cancel the order after delivery, you will need to pay the return costs.The return cost is dependent on your item value(s).
Product(s) Total Value Return Cost
£0 – £74.99 ~£5*
£75 - £149.99~£15*
£150 or more~£20* or more
* or alternatively you can return through your own preferred carrier
* all returns must be made within their original packaging
* the return fee is per item, each additional item for collection is £5
* a return fee will still be charged if the carrier collection is missed
To return please email enquiries@livingandhome.co.uk
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
The fireplace is STUNNING!! We had a minor issue however, customer services sorted it out without any issue. Looks lovely in our lounge. Everybody has commented. Very Happy😄
Really pleased with my fireplace, as described and very easy to install, did it myself!
Absolutely stunning 🤩
As described, functional and smart looking. All parts were supplied and instructions were almost infallible - I only had two occasions to go backwards to correct mistakes. Estimated 2-3 hours construction was well underestimated. It took about 5 hours to remove the plastic film protecting the panels during transit. Very happy with purchase and consider the bike shed very good value for money.
Safe delivery
Arrived this morning. This is my 2nd one.
I have purchased 3 of these now as they are a great value modern style led ceiling fan , Easy to install ,Changing the light output is easy once you figure out how to do it as there is no mention of it in the instructions ,also would be nice to know if replacement led modules are available should they fail
Absolutely stunning
Great service thank you all
Very smart lovely store
Great value for money look great too 👍
Stunning light looks so much more expensive
Very happy with the shed. Needs two people to put together and with the roof, 3 would be helpful but still can be done with two people. The instructions are clear and easy to follow. This shed comes in two boxes. I did a full check and went through it at first and everything were there. There were more screws in the pack that is great and I used them on the roof and doors just to make it a bit more soild.
For the money it is very good. The design and how it went together were great and fitted very well.
100% pre-drill the holes with the drill bit that come with the kit. Just need to drill the first layer of plastic first and use the screws on the lowest torque settting on the drill as it only plastic but the screws did bite and were all in place.
Been up for two weeks now and still soild and have not moved or twisted.
The doors have plastic inserts that slide in so the hinges and cross bolt have some thing soild to screw too, I plan in using Stainless M4 domed head screw for the hingles and crossbolt as they are just screw in now. I will drill straight through and use penny washers and Nyloc nuts to make is better.
Good size and room for you garden tools and equipment.
Would be nice if come in a light brown colour and the only two options were light grey and black wood effect. But the wood effect is nice but in Brown would be better.
The lampshade arrived slightly damaged. I sent an email and photo by return of post. Customer service responded immediately offering me a replacement. The replacement arrived within a few days. Customer serves were responsive and friendly, apologising for the damaged lampshade and the inconvenience.
Well packaged. Clear instructions. Easy to build. Quality product.
Product never arrived and I've had nothing but issues due to the incompetency of their logistics company.
It took long before I receive the order
The fireplace is STUNNING!! We had a minor issue however, customer services sorted it out without any issue. Looks lovely in our lounge. Everybody has commented. Very Happy😄
Really pleased with my fireplace, as described and very easy to install, did it myself!
Absolutely stunning 🤩
