I have tried to contact you on numerous occasions as the fire has came damaged . It was meanto be fitted and finished before Christmas and becase of the damage i have a customer that has been left with a gaping hole in the wall until we can get a different fire for her .
Very pleased. Easy to fit together and solid once built. Love the fact I can lock it.
Assembly went OK, with just a couple of tweeks needed to the assembly instructions.
Horrible to build with very few holes lining up properly and ended up taking a couple of days. Once up it wasnt water tight and was extremely flimsy and rust started to appear after just a few weeks. Pay up for something better
Dear Matt B,
We’re very sorry to hear about your experience and truly regret the inconvenience caused.
We have checked our records but unfortunately haven’t been able to locate your order based on the information available in this review. We would really like the opportunity to look into this properly and see how we can assist.
Please contact us at enquiries@livingandhome.co.uk with your order number or purchase details, and our customer service team will be happy to investigate and support you further.
Thank you for taking the time to share your feedback.
Best Regards,
Living and Home
Lovely light
Easy to
Install
Looks amazing in bedroom
