Lovely Product especially the shower gel and the soap bar. Very foamy and velvety Feel. Leaves skin feeling very soft.. Not a big fun of the scrub its really not that great and the lotion is ok but very light not suitable for my dry skin.
Last order was bang on but I still recive the pebbles and logs for the other fire I ordered had to go out and buy my own
Dear Ctaig Smith,
Thank you for your feedback, and we truly appreciate your continued support with multiple orders.
We’re sorry to hear about the issue you mentioned. As we can see that you have placed several orders with us, could you please confirm which order this relates to?
Kindly provide the order number along with photos of the items received, so we can investigate this further and arrange a suitable solution for you as soon as possible.
We look forward to resolving this for you.
Best Regards,
Living and Home
Stunning piece.. beautifully made
Received this today, it’s such lovely quality, so comfy. Thrilled with it!
Dear Helen,
Thank you so much for your lovely feedback! We're thrilled to hear that you're happy with the quality and comfort of your sofa bed. It’s designed to be both stylish and practical, so it’s great to know it’s living up to expectations.
We hope it brings you many cosy moments! If you ever need another one for a guest room or would like to recommend it to friends and family, we’d truly appreciate it.
Best Regards,
Living and Home
Terrible I wanted return my fire I bought coz it no use to me as I thought I was getting the fireplace too so now I’m stuck with I fire I don’t need and not going to use I have ask to To return this fire and company not letting me return it won’t sent me out a return label I will never buy from here agin I’m 200 pounds out for something I’m never going to use
Dear Tiana,
We’re really sorry to hear about your experience and understand your frustration.
As mentioned previously, the order you placed was for the fire unit only and did not include the TV stand. The item you received is correct according to the product description on the listing.
We also checked our previous communication — you had enquired about purchasing the TV stand separately, and we did reply at the time. It’s possible our message may have been missed.
If you still wish to return the item, please contact us via email and our team will review your request and assist you further.
We truly appreciate your feedback and hope to resolve this for you.
Best Regards,
Living and Home