40/50/60/70-Inch 3-Sided Wall Mounted Electric Fireplace 9/12 Flame Colours and 5 Brightness Modes
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Delivery Policy
Delivery Policy
* Only delivery to the UK*:
We are able to UK wide shipping options through long term partnerships with UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading UK carriers.Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous standards. Our products are carefully checked and securely packed before shipping out, this reflects our commitment to be leading online retail company that continuously thrives to be the best online.
* Please note that shipping is not supported in Jersey and the following postal code areas: JE.
* There is an additional delivery surcharge to the following areas:
Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PO(30-41) etc.
Please kindly contact us before ordering from these areas or we will send you a message about surcharge after your order.
* Orders are dispatched within 24-48 hours on the next working day. (Monday - Friday)
* Delivery time is 3-7 working days (Unexpected delays with couriers may occur)
* A cancellation fee will apply, if you wish to cancel after dispatch.
* Please Note: Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
* Please Note: We do not recommend using PayPal Pay in 3 for this order as it may result in delays or failure in order confirmation. For assistance, please contact us at enquiries@livingandhome.co.uk.
Returns & Refund Policy
Returns & Refund Policy
At Living and Home, we want you to be completely satisfied with your purchase. That's why we offer a 30-day return policy on all of our products, as well as a 1-year warranty.
If the item is faulty or you have received an incorrect item, we will not charge you for the return costs.(We require proof for faulty or incorrect items e.g photos or videos)
It is recommended that you contact our customer service department within one week of receiving your shipment.
However, if you change your mind after receiving the goods or cancel the order after delivery, if you need to return the product, you will need to return the product at your own expense. If we need to collect the goods, you will need to pay the corresponding collection fee based on the value of the goods.
To return please email enquiries@livingandhome.co.uk
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
Can I change my existing order?
You can modify the products in your order as long as the goods haven't been dispatched. Delivery and contact details can also be changed. For further assistance, please contact customer service at enquiries@livingandhome.co.uk.
Note: Price Fluctuations
Please be aware that the prices of products on our website may fluctuate based on costs. We will not provide refunds forany price differences resulting from such fluctuations.
40/50/60/70-Inch 3-Sided Wall Mounted Electric Fireplace 9/12 Flame...
Description
This modern electric fireplace series is the perfect companion for the colder seasons, bringing warmth and style to your home.
Both fireplaces feature an innovative three-sided tempered glass design, allowing you to enjoy the captivating flame effect from multiple angles and create a cozy atmosphere effortlessly.
- The Version A (12 Flame Colours) offers 12 flame colour options and 5 brightness levels, letting you set the perfect mood and lighting to suit your space. Adjustable temperature ranges from 18°C to 35°C for a comfortable warming effect.
- The Version B (9 Flame Colours) provides 9 flame colours with 5 brightness settings and a temperature range of approximately 16.7°C to 27.8°C for a relaxing heat experience.
Both models are equipped with a remote control for easy operation and support either recessed installation or freestanding placement, making them versatile for any home layout.
Features:
- 3-sided tempered glass design for enhanced flame visibility from multiple angles.
- Smokeless and ash-free, making it eco-friendly and low maintenance.
- Quiet operation ensures no disruption to your daily activities.
- Easy control with a remote, control panel, or via an app (app control available for the 12-colour version only).
- Heating coverage up to 25-30 square meters (approximately 400 square feet).
- Built-in timer with adjustable range of 0-9 hours (in 1-hour increments).
Specifications：
Version A (12 Flame Colours)
- 40 Inch Overall Dimensions: 100cm W x 32cm D x 55.5cm H
- 50 Inch Overall Dimensions: 125cm W x 32cm D x 55.5cm H
- 60 Inch Overall Dimensions: 150cm W x 32cm D x 55.5cm H
- 70 Inch Overall Dimensions: 180cm W x 32cm D x 55.5cm H
Version B (9 Flame Colours)
- 40 Inch Overall Dimensions: 101.8cm W x 20cm D x 44cm H
- 50 Inch Overall Dimensions: 127 cm W x 20cm D x 44cm H
- 60 Inch Overall Dimensions: 152.4cm W x 20cm D x 44cm H
Material: Metal, Tempered Glass, Resin
Finish: Black
Installation: Recessed/Freestanding
Voltage: AC 220-240V, 50Hz
Control Methods: Remote Control, Control Panel (12-Colour version supports app control)
Heating Area: Suitable for spaces of 25-30 square meters
Background Lighting: 12 colour options (12-Colour version only)
Flame Sound Adjustment: Two levels (Low/High, 12-Colour version only)
Package Includes
- Electric Fireplace x 1
- Remote Control x 1 (requires 2 x AAA batteries, not included)
- User Manual x 1
Notes
- Please read the user manual carefully before use to understand installation and safety instructions.
- Avoid direct contact with the heater while in operation; keep flammable materials at least 1 meter away.
- Do not use an extension cord to prevent overheating risks.
- Disconnect the power supply and allow the unit to cool before cleaning. Use a soft, damp cloth to clean the glass panel.
Tips:
- A slight odor may occur during the first use or after extended storage; this is normal and will dissipate shortly.
- If the glass panel is damaged, discontinue use and contact a professional for assistance.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Digital Showroom
Frequently Asked Questions
Shipping
What logistics will my products be delivered by?
What logistics will my products be delivered by?
Our products will be delivered by UPS, Yodel, Parcel Force, DPD, FedEx, DHL, and other major UK carriers. Our professional warehouse staff will take good care of your order and ensure that it is packed to our exacting standards. Your products are carefully inspected and properly packed before dispatch. We ship to thousands of UK customers every day, demonstrating our commitment to being the UK's leading online retail company.
When do I need to pay extra for delivery? How much is the additional payment?
When do I need to pay extra for delivery? How much is the additional payment?
There is an additional delivery surcharge if you are located in one of the following areas:
Scottish Highlands, Scottish Offshore Islands, Northern Ireland, Channel Islands, Isle of Wight, Isle of Man and the following postcode areas are subject to an additional delivery surcharge: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50).
* Please note that Jersey and the following postcode areas are not supported for delivery:JE.
Remote area delivery charges are based on product condition, delivery address and delivery method. Please contact us prior to ordering or we will send you information on surcharges after you have ordered and we will email you with the exact cost.
How can I check the delivery status of my order?
How can I check the delivery status of my order?
You can check the tracking number of your order by logging into your account on the "My Orders" page. Once your parcel has been dispatched, the tracking number will be uploaded to our store's website.
Returns and Refunds
What is the return policy like?
What is the return policy like?
If you have received the item and change your mind or cancel the order after delivery, you will need to pay the return costs.The return cost is dependent on your item value(s).
Product(s) Total Value Return Cost
£0 – £74.99 ~£5*
£75 - £149.99~£15*
£150 or more~£20* or more
* or alternatively you can return through your own preferred carrier
* all returns must be made within their original packaging
* the return fee is per item, each additional item for collection is £5
* a return fee will still be charged if the carrier collection is missed
To return please email enquiries@livingandhome.co.uk
If I have returned the goods, when will my fee be refunded?
If I have returned the goods, when will my fee be refunded?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
