40/50/60-Inch 3-Sided Wall Mounted Electric Fireplace 9 Flame Colours and 5 Brightness Modes
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Delivery Policy
Delivery Policy
* Only delivery to the UK*:
We are able to UK wide shipping options through long term partnerships with UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading UK carriers.Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous standards. Our products are carefully checked and securely packed before shipping out, this reflects our commitment to be leading online retail company that continuously thrives to be the best online.
* Please note that shipping is not supported in Jersey and the following postal code areas: JE.
* There is an additional delivery surcharge to the following areas:
Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PO(30-41) etc.
Please kindly contact us before ordering from these areas or we will send you a message about surcharge after your order.
* Orders are dispatched within 24-48 hours on the next working day. (Monday - Friday)
* Delivery time is 3-7 working days (Unexpected delays with couriers may occur)
* A cancellation fee will apply, if you wish to cancel after dispatch.
* Please Note: Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
* Please Note: We do not recommend using PayPal Pay in 3 for this order as it may result in delays or failure in order confirmation. For assistance, please contact us at enquiries@livingandhome.co.uk.
Returns & Refund Policy
Returns & Refund Policy
At Living and Home, we want you to be completely satisfied with your purchase. That's why we offer a 30-day return policy on all of our products, as well as a 1-year warranty.
If the item is faulty or you have received an incorrect item, we will not charge you for the return costs.(We require proof for faulty or incorrect items e.g photos or videos)
It is recommended that you contact our customer service department within one week of receiving your shipment.
However, if you change your mind after receiving the goods or cancel the order after delivery, if you need to return the product, you will need to return the product at your own expense. If we need to collect the goods, you will need to pay the corresponding collection fee based on the value of the goods.
To return please email enquiries@livingandhome.co.uk
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
Can I change my existing order?
You can modify the products in your order as long as the goods haven't been dispatched. Delivery and contact details can also be changed. For further assistance, please contact customer service at enquiries@livingandhome.co.uk.
Note: Price Fluctuations
Please be aware that the prices of products on our website may fluctuate based on costs. We will not provide refunds forany price differences resulting from such fluctuations.
40/50/60-Inch 3-Sided Wall Mounted Electric Fireplace 9 Flame Colou...
Description:
Introducing the modern electric fireplace, a stylish addition that brings warmth to your space during chilly days. It features an innovative design that replicates the cozy ambiance of burning firewood but without the hassle of lighting or dealing with ashes. Complete with faux logs and pebbles, the fireplace delivers a realistic and comforting scene. To ensure a customized and delightful heating experience, it offers adjustable temperature settings ranging from 62 to 82 degrees Fahrenheit, which you can easily control via the remote control.
Features:
- Choose from 9 flame colours and 5 brightness modes to set the perfect hue and ambiance for any occasion
- Two placement options including freestanding and recessed
- 3-sided tempered glass front allows you to admire the flame from any angle
Specifications
- 40 Inch Overall Dimensions: 101.8cm W x 20cm D x 44cm H
- 50 Inch Overall Dimensions: 127cm W x 20cm D x 44cm H
- 60 Inch Overall Dimensions: 152.4cm W x 20cm D x 44cm H
Product Type: Fireplace
Fuel Type: Electric
Heat-Producing: Yes
Mantel Included: No
Primary Material: Metal, Tempered Glass, Resin
Finish: Black
Fuel Bed Type: Artificial Logs, Pebbles
Adjustable Flame: Yes
Number of Flame Colours: 9
Adjustable Brightness: 5
Temperature Range: 62 F to 82 F
BTU Output: 5120BTU
Power: 900W/1800W
Fireplace Remote Included: Yes
Heating Coverage Area: 400 Square Feet
Package Included
1 x Electric Fireplace
1 x Remote Control
1 x User Manual
Package Specifications
Package Dimensions (WxDxH): 136 x 27.9 x 49.7cm
Gross Weight: 30kg
Note
Before using the electric fireplace, thoroughly read and understand the user manual provided by the manufacturer. It contains important information about installation, operation, and safety precautions specific to your model.
Operation Guide
The electric fireplace can be operated either through the control panel or with the remote control.
- Press the Power Button to turn it on. The indicator light turns on, and the flame effect starts.
- Press the Power Button to turn it off.
- Press the Flame Button to select a flame brightness.
- Press the Heater Button once for low heat ("L"), again for high heat ("H"), a third time to stop.
- Press the Temp Button to select a desired temperature. Long press to switch between Celsius and Fahrenheit.
- Press the Time Button to select a desired duration.
- Press the Colour Button to select a desired flame colour.
Temperature Limiting Control:
If the heater reaches an unsafe temperature, it will automatically turn off.
To reset:
- Unplug the power cord.
- Press the Power Button to turn it off and wait for 5 minutes.
- Inspect vents for blockages; clean with a vacuum if necessary.
- Plug the power cord back in.
- If the issue persists, consult a professional for outlet and wiring inspection.
Caution
- Indoor use only; do not use the heater outdoors to prevent electric shock.
- The heater is hot during use; avoid direct skin contact with hot surfaces.
- Keep flammable materials at least 3 feet away from the heater.
- Exercise extreme caution when the heater is used near children, invalids, or left unattended.
- Plug heaters directly into a wall outlet; do not use extension cords.
- Never insert foreign objects into ventilation or exhaust openings.
- Use the heater as a supplemental heat source only.
- Always mount on a wall bracket or use free-standing legs.
- Always turn off and unplug the heater when not in use.
- Store the heater in a dry location; do not use it if wet.
- Never use the heater in bathrooms, laundry rooms, or where it could contact water.
- Exercise extreme caution when handling the glass panel to prevent personal injury or property damage.
- Only qualified service personnel should service and repair the electric appliance.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Digital Showroom
Frequently Asked Questions
Shipping
What logistics will my products be delivered by?
What logistics will my products be delivered by?
Our products will be delivered by UPS, Yodel, Parcel Force, DPD, FedEx, DHL, and other major UK carriers. Our professional warehouse staff will take good care of your order and ensure that it is packed to our exacting standards. Your products are carefully inspected and properly packed before dispatch. We ship to thousands of UK customers every day, demonstrating our commitment to being the UK's leading online retail company.
When do I need to pay extra for delivery? How much is the additional payment?
When do I need to pay extra for delivery? How much is the additional payment?
There is an additional delivery surcharge if you are located in one of the following areas:
Scottish Highlands, Scottish Offshore Islands, Northern Ireland, Channel Islands, Isle of Wight, Isle of Man and the following postcode areas are subject to an additional delivery surcharge: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50).
* Please note that Jersey and the following postcode areas are not supported for delivery:JE.
Remote area delivery charges are based on product condition, delivery address and delivery method. Please contact us prior to ordering or we will send you information on surcharges after you have ordered and we will email you with the exact cost.
How can I check the delivery status of my order?
How can I check the delivery status of my order?
You can check the tracking number of your order by logging into your account on the "My Orders" page. Once your parcel has been dispatched, the tracking number will be uploaded to our store's website.
Returns and Refunds
What is the return policy like?
What is the return policy like?
If you have received the item and change your mind or cancel the order after delivery, you will need to pay the return costs.The return cost is dependent on your item value(s).
Product(s) Total Value Return Cost
£0 – £74.99 ~£5*
£75 - £149.99~£15*
£150 or more~£20* or more
* or alternatively you can return through your own preferred carrier
* all returns must be made within their original packaging
* the return fee is per item, each additional item for collection is £5
* a return fee will still be charged if the carrier collection is missed
To return please email enquiries@livingandhome.co.uk
If I have returned the goods, when will my fee be refunded?
If I have returned the goods, when will my fee be refunded?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
