9ft Square Pergola with Outdoor Horizontal Pulling White Canopy
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1.Better Warranty: Longer warranty and faster support for a worry-free experience.
2.Exclusive Service: Personalized customer care unmatched by platforms.
3.Special Offers: Exclusive discounts and rewards available only here.
4.Higher Standards: Superior logistics and quality assurance.
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Delivery Policy
Delivery Policy
* Only delivery to the UK*:
We are able to UK wide shipping options through long term partnerships with UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading UK carriers.Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous standards. Our products are carefully checked and securely packed before shipping out, this reflects our commitment to be leading online retail company that continuously thrives to be the best online.
*Ā Please note that shipping is not supported in Jersey and the following postal code areas:Ā JE.
* There is an additional delivery surcharge to the following areas:
Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (20-80), PH, AB, IV, KW (1-14), PO(30-41) etc.
Please kindly contact us before ordering from these areas or we will send you a message about surcharge after your order.
* Orders are dispatched withinĀ 24-48 hoursĀ on the next working day. (Monday - Friday)
* Delivery time is 3-7 working days (Unexpected delays with couriers may occur)
* A cancellation fee will apply, if you wish to cancel after dispatch.
* Please Note: Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
* Please Note: We do not recommend using PayPal Pay in 3 for this order as it may result in delays or failure in order confirmation. For assistance, please contact us at enquiries@livingandhome.co.uk.
Returns & Refund Policy
Returns & Refund Policy
At Living and Home, we want you to be completely satisfied with your purchase. That's why we offer a 30-day return policy on all of our products, as well as a 1-year warranty.
If the item is faulty or you have received an incorrect item, we will not charge you for the return costs.(We require proof for faulty or incorrect items e.g photos or videos)
It is recommended that you contact our customer service department within one week of receiving your shipment.
However, if you change your mind after receiving the goods or cancel the order after delivery, if you need to return the product, you will need to return the product at your own expense. If we need to collect the goods, you will need to pay the corresponding collection fee based on the value of the goods.
To return please email enquiries@livingandhome.co.uk
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
Can I change my existing order?
You can modify the products in your order as long as the goods haven't been dispatched. Delivery and contact details can also be changed. For further assistance, please contact customer service at enquiries@livingandhome.co.uk.
Note: Price Fluctuations
Please be aware that the prices of products on our website may fluctuate based on costs. We will not provide refunds forany price differences resulting from such fluctuations.
9ft Square Pergola with Outdoor Horizontal Pulling White Canopy
Description
Create a stylish and functional outdoor space with this retractable pergola canopy, designed to provide adjustable shade and protection. Perfect for garden dining, BBQs, or relaxing in the sun, this pergola with retractable canopy allows you to easily adjust the fabric cover for the desired shade. Made with durable steel poles and UV-resistant fabric, it offers both stability and weather resistance. Whether you're entertaining guests or enjoying a peaceful afternoon, this pergola awning is a must-have addition to your outdoor setup.
Features
- Spacious Coverage: Large 3m x 3m fabric cover provides shade for patios, gardens, and seating areas.
- Retractable Canopy: Easily adjust the fabric to control shade and sunlight exposure.
- UV & Weather Protection: Made from high-quality polyester fabric with a PA coating to protect against UV rays and light rain.
- Reinforced Structure: Strong steel poles offer added stability and durability against moderate winds.
- Versatile Use: Ideal for patios, decks, gardens, outdoor dining spaces, and pergolas.
Dimensions & Details |
|
|---|---|
| Material | Fabric & Steel |
| Colour | White |
| Size | W 300 x L 300 x H 230 cm |
| Kindly Note |
|
| Package Included |
|
| Digital Instruction Manual | Instruction Manual |
FAQ
1. Is the retractable pergola canopy waterproof?
Yes, the pergola with retractable canopy is made of high-quality polyester with a PA coating, making it water-resistant and suitable for light rain. However, it is not designed for heavy rain or storms.
2. Can the pergola withstand strong winds?
The steel frame provides stability, but we recommend retracting the canopy and securing the structure during winds above 4-grade to prevent damage.
3. How do I install the pergola?
The retractable patio canopy comes with an instruction manual and necessary mounting accessories. Basic tools are required, and installation is best done with two people.
4. Can I adjust the shade level?
Yes! The retractable pergola canopy allows you to slide the fabric to control sunlight and shade, making it ideal for different weather conditions.
5. Is this pergola suitable for all seasons?
This garden pergola is designed for spring and summer use. In winter or during extreme weather, we recommend storing or covering it to extend its lifespan.
6. Can I attach this pergola to my house wall?
No, this is a freestanding pergola and does not require wall attachment. It is suitable for gardens, patios, and decks.
7. What material is the pergola frame made of?
The frame is made of powder-coated steel, which is rust-resistant and durable for outdoor use.
8. How do I clean and maintain the canopy?
Simply wipe the fabric with a damp cloth or use mild soap and water. Avoid using harsh chemicals to maintain its UV and water resistance.
9. Is the pergola easy to move?
While the pergola is sturdy, it is light enough to be relocated if needed. However, it is best to secure it to the ground for stability.
10. What size options are available?
This pergola with retractable canopy comes in:
- 3m x 3m (standard)
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Digital Showroom
Frequently Asked Questions
Shipping
What logistics will my products be delivered by?
What logistics will my products be delivered by?
Our products will be delivered by UPS, Yodel, Parcel Force, DPD, FedEx, DHL, and other major UK carriers. Our professional warehouse staff will take good care of your order and ensure that it is packed to our exacting standards. Your products are carefully inspected and properly packed before dispatch. We ship to thousands of UK customers every day, demonstrating our commitment to being the UK's leading online retail company.
When do I need to pay extra for delivery? How much is the additional payment?
When do I need to pay extra for delivery? How much is the additional payment?
There is an additional delivery surcharge if you are located in one of the following areas:
Scottish Highlands, Scottish Offshore Islands, Northern Ireland, Channel Islands, Isle of Wight, Isle of Man and the following postcode areas are subject to an additional delivery surcharge: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50).
* Please note that Jersey and the following postcode areas are not supported for delivery:JE.
Remote area delivery charges are based on product condition, delivery address and delivery method. Please contact us prior to ordering or we will send you information on surcharges after you have ordered and we will email you with the exact cost.
How can I check the delivery status of my order?
How can I check the delivery status of my order?
You can check the tracking number of your order by logging into your account on the "My Orders" page. Once your parcel has been dispatched, the tracking number will be uploaded to our store's website.
Returns and Refunds
What is the return policy like?
What is the return policy like?
If you have received the item and change your mind or cancel the order after delivery, you will need to pay the return costs.The return cost is dependent on your item value(s).
Product(s) Total Value Return Cost
Ā£0 ā Ā£74.99 ~Ā£5*
Ā£75 - Ā£149.99~Ā£15*
Ā£150 or more~Ā£20* or more
* or alternatively you can return through your own preferred carrier
* all returns must be made within their original packaging
* the return fee is per item, each additional item for collection is Ā£5
* a return fee will still be charged if the carrier collection is missed
To return please emailĀ enquiries@livingandhome.co.uk
If I have returned the goods, when will my fee be refunded?
If I have returned the goods, when will my fee be refunded?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
