9ft Outdoor Steel Pergola Luxury with Retractable Canopy
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Why Choose Living and Home ?
1.Better Warranty: Longer warranty and faster support for a worry-free experience.
2.Exclusive Service: Personalized customer care unmatched by platforms.
3.Special Offers: Exclusive discounts and rewards available only here.
4.Higher Standards: Superior logistics and quality assurance.
Shop directly with L&H for better value and peace of mind!
Delivery Policy
Delivery Policy
* Only delivery to the UK*:
We are able to UK wide shipping options through long term partnerships with UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading UK carriers.Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous standards. Our products are carefully checked and securely packed before shipping out, this reflects our commitment to be leading online retail company that continuously thrives to be the best online.
*Ā Please note that shipping is not supported in Jersey and the following postal code areas:Ā JE.
* There is an additional delivery surcharge to the following areas:
Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (20-80), PH, AB, IV, KW (1-14), PO(30-41) etc.
Please kindly contact us before ordering from these areas or we will send you a message about surcharge after your order.
* Orders are dispatched withinĀ 24-48 hoursĀ on the next working day. (Monday - Friday)
* Delivery time is 3-7 working days (Unexpected delays with couriers may occur)
* A cancellation fee will apply, if you wish to cancel after dispatch.
* Please Note: Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
* Please Note: We do not recommend using PayPal Pay in 3 for this order as it may result in delays or failure in order confirmation. For assistance, please contact us at enquiries@livingandhome.co.uk.
Returns & Refund Policy
Returns & Refund Policy
At Living and Home, we want you to be completely satisfied with your purchase. That's why we offer a 30-day return policy on all of our products, as well as a 1-year warranty.
If the item is faulty or you have received an incorrect item, we will not charge you for the return costs.(We require proof for faulty or incorrect items e.g photos or videos)
It is recommended that you contact our customer service department within one week of receiving your shipment.
However, if you change your mind after receiving the goods or cancel the order after delivery, if you need to return the product, you will need to return the product at your own expense. If we need to collect the goods, you will need to pay the corresponding collection fee based on the value of the goods.
To return please email enquiries@livingandhome.co.uk
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
Can I change my existing order?
You can modify the products in your order as long as the goods haven't been dispatched. Delivery and contact details can also be changed. For further assistance, please contact customer service at enquiries@livingandhome.co.uk.
Note: Price Fluctuations
Please be aware that the prices of products on our website may fluctuate based on costs. We will not provide refunds forany price differences resulting from such fluctuations.
Description
Enhance your outdoor living space with this garden canopy pergola, designed to provide sun protection and sheltered comfort all year round. Featuring a retractable canopy, this awning canopy allows you to adjust the shade level based on the weather. Its durable steel frame is rust-resistant and ensures stability in windy conditions. The weather-resistant polyester fabric provides UV protection, keeping you cool and comfortable on sunny days. Perfect for use as a pergola with roof in patios, gardens, and backyards.
Features
- Retractable canopy for adjustable shade and protection
- Heavy-duty steel frame for long-lasting durability
- Waterproof and UV-resistant fabric for year-round use
- Modern freestanding design, ideal for gardens, patios, and outdoor spaces
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Easy installation with included mounting kit and expansion screws
Dimensions & Details |
|
|---|---|
| Brand | Living and Home |
| Material | Steel, Polyester |
| Type | Retractable Steel Pergola |
| Colour options | Dark Grey |
| Dimensions | 295cm W x 295cm D x 220cm H |
| Frame Material | Steel |
| Frame Finish | Black |
| Installation Type | Freestanding |
| Shape | Square |
| Roof Style | Flat |
| Canopy Included | Yes |
| Canopy Colour | Dark Grey |
| Canopy Material | Polyester |
| Weather Resistant | Yes |
| Warp Resistant | Yes |
| Crack Resistant | Yes |
| Rot Resistant | Yes |
| Mounting Kit Included | Yes |
| Package Content |
|
| Package Specifications |
|
| Digital Instruction Manual | Instruction Manual |
FAQ
1. Is this garden canopy waterproof and UV-resistant?
Yes, the outdoor canopy is made from waterproof polyester fabric with UV-resistant coating, providing excellent protection from sun and rain.
2. Can I use this retractable pergola in all weather conditions?
The retractable awning canopy is designed for sun and light rain protection. However, we recommend retracting the canopy during strong winds or heavy rain to extend its lifespan.
3. How does the retractable canopy function?
The pergola with roof features a smooth pull-string system, allowing you to adjust the shade level easily for optimal sun protection.
4. Is the frame sturdy enough to withstand strong winds?
Yes, the metal pergola has a heavy-duty steel frame that provides stability and wind resistance. For additional security, it includes expansion screws for ground installation.
5. How do I install the pergola in my garden or patio?
The freestanding pergola comes with a complete mounting kit, including nails and expansion screws, making it easy to install on different surfaces like concrete, wood, or grass.
6. Can this outdoor pergola be used as a hot tub shelter?
Yes, the pergola canopy is perfect for hot tub gazebos, providing shade and privacy while ensuring ventilation.
7. What is the size of the pergola, and does it fit small patios?
The garden pergola measures 295cm x 295cm x 220cm, making it suitable for most outdoor spaces, including small patios, backyards, and garden seating areas.
8. Is the pergola fabric replaceable?
Yes, the awning canopy is detachable and can be replaced if needed. Replacement covers can be purchased separately.
9. Does this pergola come with side panels or mesh screens?
No, this metal pergola does not include sidewalls or mesh screens, but you can add compatible side curtains for extra shade and privacy.
10. Can I attach lights or decorations to the pergola?
Yes, the heavy-duty gazebo frame supports string lights, hanging plants, and other lightweight decorations, enhancing the ambiance of your outdoor space.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Digital Showroom
Frequently Asked Questions
Shipping
What logistics will my products be delivered by?
What logistics will my products be delivered by?
Our products will be delivered by UPS, Yodel, Parcel Force, DPD, FedEx, DHL, and other major UK carriers. Our professional warehouse staff will take good care of your order and ensure that it is packed to our exacting standards. Your products are carefully inspected and properly packed before dispatch. We ship to thousands of UK customers every day, demonstrating our commitment to being the UK's leading online retail company.
When do I need to pay extra for delivery? How much is the additional payment?
When do I need to pay extra for delivery? How much is the additional payment?
There is an additional delivery surcharge if you are located in one of the following areas:
Scottish Highlands, Scottish Offshore Islands, Northern Ireland, Channel Islands, Isle of Wight, Isle of Man and the following postcode areas are subject to an additional delivery surcharge: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50).
* Please note that Jersey and the following postcode areas are not supported for delivery:JE.
Remote area delivery charges are based on product condition, delivery address and delivery method. Please contact us prior to ordering or we will send you information on surcharges after you have ordered and we will email you with the exact cost.
How can I check the delivery status of my order?
How can I check the delivery status of my order?
You can check the tracking number of your order by logging into your account on the "My Orders" page. Once your parcel has been dispatched, the tracking number will be uploaded to our store's website.
Returns and Refunds
What is the return policy like?
What is the return policy like?
If you have received the item and change your mind or cancel the order after delivery, you will need to pay the return costs.The return cost is dependent on your item value(s).
Product(s) Total Value Return Cost
Ā£0 ā Ā£74.99 ~Ā£5*
Ā£75 - Ā£149.99~Ā£15*
Ā£150 or more~Ā£20* or more
* or alternatively you can return through your own preferred carrier
* all returns must be made within their original packaging
* the return fee is per item, each additional item for collection is Ā£5
* a return fee will still be charged if the carrier collection is missed
To return please emailĀ enquiries@livingandhome.co.uk
If I have returned the goods, when will my fee be refunded?
If I have returned the goods, when will my fee be refunded?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
