This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Creamy Comfort Convertible Sofa Bed with Hidden Storage
Transform your living area with the Creamy Comfort Convertible Sofa Bed! This versatile piece of furniture seamlessly combines comfort, style, and functionality. Perfect for contemporary living spaces, it effortlessly converts into a cozy bed in moments, making it ideal for accommodating guests or creating additional sleeping space. Unlike other options on the market, this sofa bed features cleverly concealed storage for bedding and essentials, ensuring your room remains tidy and organized. Its elegant design and robust construction make it a stylish and practical addition to any home.
Key Features:
Clever Hidden Storage: Generous compartments under the seat for storing blankets, pillows, and other necessities.
Versatile Dual-Function Design: Easily transitions between comfortable seating and a restful sleeping area.
Superior Construction: High-density foam cushions supported by a sturdy metal frame for everyday use.
Space-Efficient Solution: Ideal for compact living spaces such as studio apartments, dormitories, and home offices.
Modern Aesthetic: Sleek, clean lines that complement Scandinavian, modern, and minimalist interior styles.
Specifications:
Feature
Details
Size Options
- #1: 206*105*80 CM (Bed: 180*212*42 CM) - #2: 226*105*80 CM (Bed: 200*212*42 CM) - #3(L-Corner): 266*212*80 CM (Bed:253*212*42 CM)
Original Colour
White
Seat Dimensions
45cm H×80cm W
Arm Dimensions
60cm H×13cm W
Back Height (Seat to Top of Back)
20cm H
Material
Pine Wood
Fabric
Cat Scratch Resistant
Filler
Sponge & Down
Scratch Resistant
Yes
Stain Resistant
Yes
Water Resistant
Yes
Detachable & Washable
No
Package Content
1 x Sofa Bed
NOTE: If you want sizes outside of the options, please contact us!
FAQ
Q1: What sizes are available for this sofa bed?
A: This sofa bed comes in several sizes:
2-Seater Sofa Bed: Available in sizes #1 (196x105x80 cm), #2 (226x105x80 cm), #3 (296x105x80 cm) with the bed dimensions of 170x212x42 cm, 200x212x42 cm, and 270x212x42 cm respectively.
L-Shaped Corner Sofa Bed: Size #4 (266x212x80 cm) with a bed size of 253x212x42 cm. This corner sofa bed is ideal for maximizing space in your living room or bedroom.
Q2: Does this sofa bed have a foldable option?
A: Yes, this sofa bed features a foldable bed design, allowing you to effortlessly switch from a sofa to a bed. It’s perfect for those needing a foldable sofa bed that’s easy to adjust and saves space when not in use.
Q3: Does this sofa bed come with storage?
A: Yes, this sofa bed with storage has a large-capacity hidden storage compartment. You can store items like bedding, pillows, and other essentials inside, making it a functional choice for organizing your home.
Q4: Can I use this sofa bed for corner spaces?
A: Absolutely! This corner sofa bed (available in L-shaped designs) is perfect for corner spaces, optimizing your living area without sacrificing style or comfort. It’s available in sizes that fit smaller or larger rooms.
Q5: How do I convert the sofa to a bed?
A: Converting this foldable sofa bed is simple: just pull down the backrest, and the sofa effortlessly transforms into a bed. In just two steps, you can enjoy a comfortable foldable bed setup.
Q6: Is this sofa comfortable for sitting and sleeping?
A: Yes! This sofa bed features a scientifically designed backrest, with a mix of foam and latex filling that provides a soft yet supportive experience. Whether sitting, lounging, or sleeping, the sofa’s design ensures comfort in every position.
Q7: Can this sofa bed support heavy weight?
A: Yes, this sofa bed has a remarkable load capacity of up to 500kg. The durable metal frame ensures strength and stability, making it a great choice for people of all sizes.
Q8: What material is this sofa bed made from?
A: The sofa bed is crafted with high-quality pine wood for the frame and cat scratch-resistant fabric. The cushions are filled with foam and down for ultimate comfort and durability.
Q9: Is the fabric easy to clean?
A: Yes, the fabric is water-resistant, stain-resistant, and scratch-resistant, but the covers are not removable. You can easily clean it by wiping with a damp cloth and using a vacuum for regular maintenance.
Q10: Can I customize the color and size of this sofa bed?
A: Yes, this sofa bed is customizable in both color and size. Please contact us via email at service@cottonfy.co.uk to discuss your preferences before placing your order.
Q11: What are the benefits of having a foldable sofa bed in a small room?
A: A foldable sofa bed is a perfect solution for small spaces, as it allows you to save room during the day and transform it into a bed when needed. The folding design makes it easy to store and use in tight areas, and it’s especially useful for apartments or compact living areas.
Q12: Is there a 3-seater version available?
A: Yes, this sofa bed is available in a 3-seater sofa bed version, which provides more seating and a larger sleeping area. Ideal for families or those needing extra space for guests.
What Do We Do When We Receive Your Order?
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
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Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Relatively easy to assemble and very pleased with it. My adult sons mountain bike only just fits in it though so make sure you measure up if you're hoping to get more than one adult bike in there
Very poor instructions, especially the roof. You need to work out the orientation or the holes won't match. I emailed them but they couldn't understand me. There is no information in the guide.
