This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Description: Experience the best of both worlds with cottonfy versatile sofa beds, designed for those who truly enjoy life to the fullest. Whether you're relaxing with loved ones or hosting impromptu sleepovers, our sofa beds provide the perfect combination of comfort and functionality. With stylish designs and innovative features, they seamlessly blend into your living space while offering a cozy retreat for any occasion. Embrace the joy of living with our sofa beds – because every moment is worth savoring.
Features
Maximize Your Space with Large Capacity Storage Design: Say goodbye to clutter and hello to organized living with our sofa's large-capacity storage box. Perfect for storing seasonal clothing, quilts, pillows, and more, it offers a practical solution for tidying up your living space.
Exceptional Strength: With a Load Capacity of 500kg: This sofa stands out with its remarkable strength, boasting a load capacity of 500kg. Engineered to support substantial weight without compromising on comfort or durability, it provides a sturdy foundation for relaxation and peace of mind.
Indulge in Supreme Comfort with Upholstered Armrests: Experience unparalleled relaxation with our sofa's upholstered armrests, offering soft and comfortable support that cradles you in luxury. Fully padded on the interior, our armrests provide a plush cushioning experience, ensuring that every moment spent lounging is one of pure comfort. Plus, with a perfectly fitted pillow resting securely on the arm, our sofa combines both beauty and practicality for an exquisite seating experience.
Specifications:
Feature
Details
Size Options
- #1: 166*80*80 CM (Bed: 120*192*45 CM) - #2: 196*80*80 CM (Bed: 150*192*45 CM) - #3: 226*80*80 CM (Bed: 180*192*45 CM) - #4: 256*80*80 CM (Bed: 210*192*45 CM)
Storage Size
- #1: 77*48.5*10 CM - #2: 107*48.5*10 CM - #3: 137*48.5*10 CM - #4: 167*48.5*10 CM
Original Colour
Beige
Seat Dimensions
45 cm H×65 cm W
Arms
67 cm H×15 cm W
Back Height - Seat to Top of Back
35cm H
Material
Pine Wood
Fabric
Leathaire / Flannelette
Filler
Sponge
Scratch Resistant
Yes
Stain Resistant
Yes (Drying Stains)
Water Resistant
No
Detachable & Washable
No
Package Content
1 × Sofa Bed
FAQ
Q1: What sizes are available for this sofa bed?
A: We offer four sizes for this sofa bed:
166cm L × 80cm W × 80cm H (Bed: 120cm L × 192cm W × 45cm H)
196cm L × 80cm W × 80cm H (Bed: 150cm L × 192cm W × 45cm H)
226cm L × 80cm W × 80cm H (Bed: 180cm L × 192cm W × 45cm H)
256cm L × 80cm W × 80cm H (Bed: 210cm L × 192cm W × 45cm H)
Q2: Does this sofa bed come with storage?
A: Yes! This sofa bed with storage features a large capacity storage compartment in varying sizes, which can be used to store bedding, pillows, or seasonal clothing. The storage is conveniently designed to help you maximize your space.
Q3: How does the sofa transform into a bed?
A: Transforming this sofa bed is easy! Simply fold down the backrest to create a comfortable bed. The process takes only a couple of seconds and requires no additional tools, perfect for when guests are staying over or when you need a quick nap.
Q4: What is the weight capacity of the sofa bed?
A: This sofa bed is designed for durability, with a strong frame made of pine wood and a high-quality sponge filling. It can support up to 500kg, providing reliable support for multiple users.
Q5: What material is the sofa bed made from?
A: The sofa bed is made from Leathaire and flannelette, providing a soft, luxurious feel. The durable fabric is scratch-resistant, making it ideal for homes with pets, and it’s also easy to maintain, ensuring long-lasting comfort.
Q6: Is the sofa bed suitable for small spaces?
A: Yes! This sofa bed with foldable features is perfect for small homes or apartments. The space-saving design allows it to function as both a sofa and a bed, while the storage compartment keeps your living space organized and clutter-free.
Q7: Is the sofa bed comfortable for long hours?
A: Absolutely! The ergonomic design and high-density foam and latex filling ensure maximum comfort for extended sitting or sleeping. Its wide seat depth (65cm) and soft cushions provide optimal support for lounging or sleeping.
Q8: Can the fabric be cleaned?
A: While the fabric is not removable and washable, the water-resistant coating and scratch-resistant features make it easy to wipe clean. For minor stains, simply scrub the fabric with a damp towel.
Q9: Can I customize the sofa bed?
A: Yes! You can customize the color of your sofa bed. Please contact us via email before placing your order to choose the color that best suits your home’s decor.
Q10: What’s the delivery process for the sofa bed?
A: We offer free UK delivery. Once your order is placed, your sofa bed will be carefully packaged and shipped to your doorstep, ensuring a smooth delivery experience.
What Do We Do When We Receive Your Order?
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Relatively easy to assemble and very pleased with it. My adult sons mountain bike only just fits in it though so make sure you measure up if you're hoping to get more than one adult bike in there
Very poor instructions, especially the roof. You need to work out the orientation or the holes won't match. I emailed them but they couldn't understand me. There is no information in the guide.
