This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Our reclining sofa turns relaxation into an art form. Designed for ultimate comfort, it allows you to relax and enjoy every moment. Whether you're watching a film, reading a book, or just enjoying a quiet evening, our recliner sofas ensure that you enjoy every second in luxurious comfort.
Seamless Transition between Sitting, Reclining and Sleeping Positions
Experience the unrivalled versatility of our sofas and easily transition between sitting, reclining and sleeping positions. Whether you're entertaining guests, hanging out with a book, or settling in, our sofas cater to your every need. Seamlessly switching positions with a simple adjustment ensures comfort and relaxation at all times.
All-Round Support for Your Body
Our sofas are ergonomically designed and carefully crafted to support your body in all directions. The sofa conforms to the natural curves of your body, providing optimal support and alignment for unrivalled comfort.
Go from Sofa to Bed in Two Easy Steps
Our sofas offer unrivalled convenience with a two-step transformation from sofa to bed in just seconds. Designed for ease of use, it's perfect for one person to operate with ease. Simply follow the intuitive steps and voila! Instantly create a comfortable sleeping space for yourself or your guests.
65cm Deep Seat
Our sofa is 65 cm deep, allowing you to experience unrivalled comfort. It offers plenty of space to relax, providing a casual sitting and sleeping experience, perfect for unwinding after a long day. Whether you're curling up with a book or stretching out for a nap, our sofa's wider and deeper design ensures luxurious comfort. Relaxation has never been so inviting.
Experience Ultimate Comfort with Our Sofas
Enjoy luxurious relaxation with our sofa's dual-fabric soft elasticated seat pockets, offering unrivalled comfort and support. Enjoy cloud-like armrests and fluffy cushions for relaxation. Our sofas are made with high-quality hardware for durability and stability to ensure you enjoy a comfortable seating experience.
Enhance Your Seating Experience with FAS Ash Wood
Enhance your comfort with our sofas made from the preferred FAS ash wood, known for its superior quality and durability. This premium material has an upgraded load capacity that ensures great support and stability, guaranteeing a reliable and long-lasting seating experience.
Pet-Friendly Sofa: Anti-Scratch Fabric
Designed for pet-friendly homes, our sofas come with an anti-cat scratch fabric that prevents damage from pets. The surface is covered with a tight, smooth fleece that ensures durability while remaining skin-friendly and breathable for both pets and humans. Your sofa can withstand the wear and tear of everyday life with your furry friend, leaving you high and dry.
Specifications:
Feature
Details
Size Options
- Single: 150cm L x 100cm W x 96cm H (Bed: 125cm L x 130cm W x 96cm H) - 2-Seater: 210cm L x 100cm W x 96cm H (Bed: 167cm L x 167cm W x 96cm H) - Large 2-Seater: 250cm L x 100cm W x 96cm H (bed: 207cm L x 167cm W x 96cm H)
Seat Dimensions
45cm H x 65cm W
Legs
2cm H
Material
Solid Wood
Fabric
Cat Scratch Fabric
Filler
Sponge + Down
Scratch Resistant
Yes
Stain Resistant
Yes (Drying Stains)
Water Resistant
Yes (Temporary waterproof)
Detachable & Washable
No
Package Content
1 × Sofa Bed
Notes:
If you need custom size or colour, please feel free to contact us.
What Do We Do When We Receive Your Order?
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
The sofa is of good quality. Both the cushions and frame are good quality.
Delivery on time (it took 12w as prevented for us). Very responsive customer service.
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LIVING AND HOME
Elevate Your Space, Embrace Your Life.
Make your home a sanctuary where style meets relaxation and experience more of what life is all about.
Relatively easy to assemble and very pleased with it. My adult sons mountain bike only just fits in it though so make sure you measure up if you're hoping to get more than one adult bike in there
Very poor instructions, especially the roof. You need to work out the orientation or the holes won't match. I emailed them but they couldn't understand me. There is no information in the guide.
