13ft Metal Pergola Refined Deep Gray with Enclosed Mesh Drapes
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Why Choose Living and Home ?
1.Better Warranty: Longer warranty and faster support for a worry-free experience.
2.Exclusive Service: Personalized customer care unmatched by platforms.
3.Special Offers: Exclusive discounts and rewards available only here.
4.Higher Standards: Superior logistics and quality assurance.
Shop directly with L&H for better value and peace of mind!
Delivery Policy
Delivery Policy
* Only delivery to the UK*:
We are able to UK wide shipping options through long term partnerships with UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading UK carriers.Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous standards. Our products are carefully checked and securely packed before shipping out, this reflects our commitment to be leading online retail company that continuously thrives to be the best online.
* Please note that shipping is not supported in Jersey and the following postal code areas: JE.
* There is an additional delivery surcharge to the following areas:
Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (20-80), PH, AB, IV, KW (1-14), PO(30-41) etc.
Please kindly contact us before ordering from these areas or we will send you a message about surcharge after your order.
* Orders are dispatched within 24-48 hours on the next working day. (Monday - Friday)
* Delivery time is 3-7 working days (Unexpected delays with couriers may occur)
* A cancellation fee will apply, if you wish to cancel after dispatch.
* Please Note: Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
* Please Note: We do not recommend using PayPal Pay in 3 for this order as it may result in delays or failure in order confirmation. For assistance, please contact us at enquiries@livingandhome.co.uk.
Returns & Refund Policy
Returns & Refund Policy
At Living and Home, we want you to be completely satisfied with your purchase. That's why we offer a 30-day return policy on all of our products, as well as a 1-year warranty.
If the item is faulty or you have received an incorrect item, we will not charge you for the return costs.(We require proof for faulty or incorrect items e.g photos or videos)
It is recommended that you contact our customer service department within one week of receiving your shipment.
However, if you change your mind after receiving the goods or cancel the order after delivery, if you need to return the product, you will need to return the product at your own expense. If we need to collect the goods, you will need to pay the corresponding collection fee based on the value of the goods.
To return please email enquiries@livingandhome.co.uk
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
Can I change my existing order?
You can modify the products in your order as long as the goods haven't been dispatched. Delivery and contact details can also be changed. For further assistance, please contact customer service at enquiries@livingandhome.co.uk.
Note: Price Fluctuations
Please be aware that the prices of products on our website may fluctuate based on costs. We will not provide refunds forany price differences resulting from such fluctuations.
13ft Metal Pergola Refined Deep Gray with Enclosed Mesh Drapes
Description
Before the hot summer sun takes over, set up this heavy-duty garden gazebo to create a cool and shaded retreat. Designed with ventilation vents on top and breathable mesh side curtains, this pop-up gazebo with sides allows excellent airflow to keep the space fresh. Made from waterproof and UV-resistant polyester, it protects your outdoor furniture from sun damage and sudden rain showers. The sturdy steel frame ensures stability and durability, making it an ideal choice for outdoor events, barbecues, or relaxing in your backyard.
Features
- Perfect for Outdoor Gatherings – Ideal for picnics, BBQs, garden parties, camping, and commercial events.
- Ventilated Roof for Airflow – Reduces heat buildup, keeping you cool even on the hottest days.
- Weather-Resistant Canopy – Made from high-quality polyester, offering UV protection and water resistance.
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Sturdy & Secure – Comes with ground stakes and expansion screws to ensure stability in windy conditions.
Dimensions & Details |
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|---|---|
| Brand | Living and Home |
| Material | Steel, Polyester |
| Type | Garden Gazebo |
| Colour options | Black |
| Dimension | 396cm W x 325cm D x 280cm H |
| Frame Material | Steel |
| Frame Colour | Black |
| Canopy Material Composition | Polyester |
| Canopy Colour | Dark Grey |
| Footprint Shape | Rectangle |
| Durability | Water Resistant; UV Resistant |
| Mesh Screens Included | Yes |
| Mounting Kit Included | Yes |
| Lighting Included | No |
| Package Content |
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| Package Specifications |
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| Digital Instruction Manual |
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FAQ
1. Is this pop-up gazebo waterproof and UV-resistant?
Yes, the waterproof garden gazebo is made from high-quality polyester that is UV-resistant and provides rain protection, making it suitable for all seasons.
2. Can I use this gazebo for camping or commercial events?
Absolutely! This heavy-duty pop-up gazebo is ideal for camping, BBQs, outdoor markets, and weddings, offering a spacious, shaded area.
3. Does this gazebo come with side panels?
Yes, it includes breathable mesh side curtains that offer privacy while keeping insects out.
4. Is the roof of this metal gazebo ventilated?
Yes, the vented roof design allows air circulation, reducing heat buildup inside the gazebo.
5. Can this gazebo withstand strong winds?
The sturdy steel frame provides good stability, but we recommend using weights or ground stakes and removing the canopy in extreme weather conditions.
6. How easy is it to set up this pop-up gazebo?
The quick-assembly design allows for easy setup within minutes, and all mounting hardware is included.
7. Can I leave this gazebo outside all year round?
While it is weather-resistant, we recommend storing or covering it during extreme winter conditions to extend its lifespan.
8. How do I clean the canopy?
Simply wipe with a damp cloth or use mild soap to remove dirt and stains. Do not machine wash.
9. What is the frame material? Will it rust?
The metal gazebo frame is made of powder-coated steel, which is rust-resistant and designed for long-term outdoor use.
10. What sizes and colors are available?
This pop-up gazebo with sides is available in dark grey and comes in various sizes, including:
- 396cm W x 325cm D x 280cm H
11. What is included in the package?
You will receive:
- 1 x Garden Gazebo
- 1 x Mounting Kit (with expansion screws & stakes)
12. What are the package dimensions and weight?
- Package Dimensions: 182.5 x 42 x 23cm
- Gross Weight: 48.9kg
13. Do you offer a warranty for this gazebo?
Yes, the gazebo comes with a manufacturer’s warranty. Please check the specific warranty period with the seller.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Frequently Asked Questions
Shipping
What logistics will my products be delivered by?
What logistics will my products be delivered by?
Our products will be delivered by UPS, Yodel, Parcel Force, DPD, FedEx, DHL, and other major UK carriers. Our professional warehouse staff will take good care of your order and ensure that it is packed to our exacting standards. Your products are carefully inspected and properly packed before dispatch. We ship to thousands of UK customers every day, demonstrating our commitment to being the UK's leading online retail company.
When do I need to pay extra for delivery? How much is the additional payment?
When do I need to pay extra for delivery? How much is the additional payment?
There is an additional delivery surcharge if you are located in one of the following areas:
Scottish Highlands, Scottish Offshore Islands, Northern Ireland, Channel Islands, Isle of Wight, Isle of Man and the following postcode areas are subject to an additional delivery surcharge: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50).
* Please note that Jersey and the following postcode areas are not supported for delivery:JE.
Remote area delivery charges are based on product condition, delivery address and delivery method. Please contact us prior to ordering or we will send you information on surcharges after you have ordered and we will email you with the exact cost.
How can I check the delivery status of my order?
How can I check the delivery status of my order?
You can check the tracking number of your order by logging into your account on the "My Orders" page. Once your parcel has been dispatched, the tracking number will be uploaded to our store's website.
Returns and Refunds
What is the return policy like?
What is the return policy like?
If you have received the item and change your mind or cancel the order after delivery, you will need to pay the return costs.The return cost is dependent on your item value(s).
Product(s) Total Value Return Cost
£0 – £74.99 ~£5*
£75 - £149.99~£15*
£150 or more~£20* or more
* or alternatively you can return through your own preferred carrier
* all returns must be made within their original packaging
* the return fee is per item, each additional item for collection is £5
* a return fee will still be charged if the carrier collection is missed
To return please email enquiries@livingandhome.co.uk
If I have returned the goods, when will my fee be refunded?
If I have returned the goods, when will my fee be refunded?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
